FAQ

Common Questions Asked by Our Customers

Shipping

Where Do You Ship To?

Our products are shipped world wide by UPS and the US Postal Service. See the Purchase Policy details at the bottom of each webpage for product purchasing details.

How Much Is Shipping?

Shipping is calculated during the checkout process once you enter your shipping address.

What Are The Taxes Outside of The United States?

This depends on the destination country and their applicable tax requirements and tax rates. Product purchase price excludes any local taxes (VAT) and/or any customs fees or taxes. It is therefore the customer’s responsibility to pay these taxes or fees to the delivery courier to receive and complete the shipment.

Age VERIFICATION

What is the age to purchase our products?

You must be age 18 years or older to purchase Fumo Tobacco related products (21 in California). You may be asked to provide valid government issued I.D. to complete this verification process. It is unlawful to purchase tobacco and tobacco related products for anyone under the legal purchasing age. WARNING: Tobacco contains nicotine which is an addictive chemical.

Materials

What materials are used in Fumo hookahs?

Fumo uses only the highest quality materials in the construction of our hookahs and accessories. Our glass is laboratory grade German scientific lab glass or the finest Bohemian crystal. For our metal products we use only the highest grades of stainless steel, which will withstand the most demanding environments. Hosing is medial/pharmaceutical grade anti-bacterial, washable and can be sterilized for complete safety of use. All of our materials are easily cleaned to keep the cleanest and most hygienic hookah available.